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Daily Routine

Primary​

At the start of the day​

  • Check and followup all non-resolved issues and tickets.
  • Followup issues and tickets from their assignee.
  • Check all current alerts in alertmanager and resolve/silence them.

At the end of the day​

  • Write a brief and concise summary of the current day. Highlight any irregular events.
  • Also include events handled by the secondary.

Use this format:

  • شنبه ۱ شهریور ۱۴۰۴:

    • این اتفاق افتاد، این کار رو کردم.

    • این اتفاق جدید بود و workaround زدم.

    • این incident رو داشتیم و این کار رو کردیم.

    • این الرت بود که فلانی/سکندری به این شکل هندلش کرد.

  • Check all current alerts in alertmanager and resolve/silence them.

Secondary​

At the start of the day​

  • Check and followup all issues and tickets that are assigned to the secondary.